Life events

Supporting you through tough times

We understand that dealing with life’s most challenging moments can be both stressful and upsetting - especially when it involves the loss of a loved one, redundancy, or the breakup of a marriage. Which is why we want to provide you with access to as much quality help and advice as we possibly can. The links below will take you to lots of invaluable support, information and guidance.

Can’t find what you’re looking for?

If you call us we can help with any mortgage related matters

0330 159 6612*, 8.30am – 6pm Monday – Friday.

Helpful tools

There are a number of online tools available that can provide you with information and guidance if you need help with your finances. Click on the links below to get started. Asking for information or guidance will not impact your credit file and can be the first step to finding a better solution.

Money advice service

MoneyHelper (formerly the Money advice Service)

Tools and online chat that can help you budget, save and cut back on outgoings, as well as compare costs for different financial products.

Use tool

Rate rise planner

Rate rise planner

Shows you how any future rises in interest rates might affect your mortgage payments each month.

Use tool

Rate rise planner

Lightning Reach

The secure Lightning Reach portal allows you to find and apply for support from multiple providers, quickly and easily.

Visit site

There is a wealth of online advice and support available that can assist with all kinds of life, finance and health problems - if you know where to look for it. So we’ve brought together these resources to help you find this information.

The Samaritans

Totally confidential, impartial help 24/7 with whatever problems might be troubling you.

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Macmillan

Constant, ongoing support aimed at improving the lives of everyone living with cancer.

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Citizens Advice

Information about leaving your job.

Visit site

MoneyHelper (formerly the Money advice Service)

Provides free, clear and unbiased advice to help you make the most of your money.

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CapUK

Christian-based debt service and money management courses aimed at helping people out of debt and poverty.

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AgeUK

Support and resources for later life.

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Money Wellness

Help to improve your financial wellbeing.

Visit site