Free, independent & impartial advice

You may want to discuss your situation with a professional adviser, such as a debt counsellor or a lawyer. The details below may help you find the free, independent and impartial advice you need:

Please visit our Personal Support section for more information and resources.

Money Advice
MoneyHelper

MoneyHelper (formerly the Money Advice Service) provide free, clear and unbiased advice to help you make the most of your money

moneyhelper.org.uk

Call: 0800 138 7777

Lines are open Monday to Friday, 8am to 6pm and calls are free. To help the Money Advice Service maintain and improve their facilities, they may record or monitor calls.

Citizen's Advice

Citizens Advice offers free, confidential and impartial advice on legal, money and other problems. For online information or to find your local Citizens Advice see:

www.citizensadvice.org.uk for England and Wales

www.cas.org.uk for Scotland

Lightning Reach

The secure Lightning Reach portal allows you to find and apply for support from multiple providers, quickly and easily.

Visit site https://www.lightningreach.org

Debt Advice
StepChange Debt Charity

StepChange DebtCharity
If you are experiencing severe financial difficulties and you owe money to several creditors, then StepChange may be able to assist and advise you. StepChange is a registered charity providing independent advice and debt counselling absolutely free of charge to individuals and families.

If you feel that your financial situation is very severe and that you need some expert guidance, you can call StepChange on 0800 138 1111. Lines are open Monday to Friday 8am to 8pm and Saturday 8am to 4pm.

StepChange is a registered charity offering free, confidential advice and support to anyone who is worried about debt. Their online debt counselling tool provides you with advice tailored to your individual circumstances. All advice and recommendations are backed by 15 years of experience and knowledge gained by StepChange counsellors. You don’t have to give your name and the StepChange service is totally free. Click here to visit StepChange.

National Debtline

www.nationaldebtline.co.uk

National DebtlineThe helpline that provides free, confidential and independent advice on how to deal with debt problems. If you have concerns about your debt call National Debtline free on 0808 808 4000. Advisers are available Monday to Friday from 9am to 8pm, and Saturday 9:30am – 1pm. You can also visit their website for fact sheets and to email them for advice – www.nationaldebtline.org.

Business Debtline

 

Business Debtline, is a debt advice charity run by the Money Advice Trust, offering free, confidential self-help advice for the self-employed and small businesses You can call them on 0800 197 6026. Lines are open Monday to Friday, 9am - 8pm.

For more information visit www.businessdebtline.org

Citizen's Advice

Citizens Advice offers free, confidential and impartial advice on legal, money and other problems.

For more information or to find your local Citizens Advice see:

www.citizensadvice.org.uk for England and Wales

www.cas.org.uk for Scotland

Money Wellness

Help to improve your financial wellbeing

Visit site https://www.moneywellness.com/

Housing Advice
Shelter

www.shelter.org.uk

If you need help with mortgage arrears or are facing repossession, Shelter can offer you free, impartial and confidential advice.

Call Shelter’s free housing advice helpline on 0808 800 4444.

Lines are open:
Monday to Friday: 8am – 8pm
Weekends and bank holidays, 9am – 5pm

Citizen's Advice

Citizens Advice offers free, confidential and impartial advice on legal, money and other problems.

For online information or to find your local Citizens Advice see:

www.citizensadvice.org.uk for England and Wales

www.cas.org.uk for Scotland

Employment Advice

There are many organisations that can help you to be in the best possible position when looking for a new job.

So whether you want to find out about learning or training opportunities, need advice on updating your CV or simply need information on where to look for a new job, there's information to help you.

You may find the links below useful:

To find out more about JobCare use the link above or download the Key Benefits Summary. Please note JobCare are an independent company who charge for their service.

Benefits Advice

Millions of pounds worth of benefits are unclaimed every year, make sure you are receiving what you are entitled to. Benefits can be claimed for a number of different reasons for example:

  • sickness or disability
  • unemployment
  • caring for someone
  • those aged 60 or over
  • the bereaved
  • pregnant women or women who have recently had a baby
  • families with dependent children.

A quick and easy way to find out what you can claim can be found at:

Direct.gov
All public services in one place including information on benefits.

Department of Work and Pensions (DWP)
UK Government department responsible for welfare and employment issues.

Entitled To
Entitled to are a leading provider of online benefit calculators in the UK, helping people determine what they can claim from national and local government via their self-serve calculators.