Mortgages

The new Mortgage Charter has been set up by the UK’s largest lenders, the FCA, and the UK government to give mortgage customers more help and support with their mortgage repayments. All lenders that are a part of this charter have agreed on a set of standards to take when helping borrowers who are worried about higher interest rates on their mortgages.

You can find out more on our Mortgage Charter page.

Owning your own home is a large financial commitment, and it's important you remain in control of your mortgage. This section of our website is designed to give you all the support and guidance you need to manage your mortgage successfully and to help you explore any changes you might wish to make.

If you need further support or information to manage your mortgage, please contact us. For general enquiries call us on 0330 159 6612*, Monday – Friday 8:30am – 6pm. If you’re having difficulties making your monthly payment call us on 0330 159 6612*, Monday – Friday 8am – 8pm, Saturday 9am – 1pm.

Help with payment difficulties
Making your monthly mortgage payment
Make overpayments
Helpful tools and calculators